RETURN POLICY

RETURN POLICY

  1. This vendor only allows returns on defective items.
  2. This vendor does not allow returns on sale items, closeouts or special orders.
  3. In order to return, a RA# (Return Authorization Number) is required.
  4. In order to request an RA#, the buyer must email the following: invoice number, company name, amount
  5. A restocking fee/penalty of 20% will be charged for unauthorized returns or refused/unaccepted packages.
  6. Packages that have been opened or are not in their original packaging are not accepted.
  7. The original shipping and handling cost is not refundable.
  8. A fee is charged for returned checks.
  9. The vendor can be contacted about the return policy via the following phone number (213) 742-7744.
  10. The vendor can be contacted about the return policy via the following email address hello@winslowcollection.com
  11. The vendor can be contacted about the return policy via LAShowroom messages.
  12. Customers may return merchandise to the following address: 
    E-COMM RETURN 
    1433 Walnut Street. 
    LOS ANGELES, CA 90011
  13. Buyers have 5 days to make a return claim on defective merchandise.
  14. Buyers are reimbursed for defective items through store credit.
  15. The vendor will provide call tags to the buyer for return shipping fees of defective merchandise.
  16. Buyers have 2 days to make a return claim on non-defective merchandise.
  17. Buyers are reimbursed for non-defective items through an exchange.
  18. The buyer is responsible for return shipping fees of non-defective merchandise.
  19. Buyers have 5 days to make a return claim on non-defective merchandise without restocking fees.
  20. Returns of non-defective merchandise after the return deadlines will not be accepted.